MDSHCK JobWire: Software Development Support Specialist (Oracle)

Software Development Support Specialist (Oracle)

Location: Makati City

Responsibilities:

This role will involve providing application and technical support to our customers.

Key Responsibilities:

• Primary or second-level contact for application and customer support; diagnose and resolve issues that arise on the Core Banking System

• Incident management for user queries, requests for information, application issues and technical problems that may involve analysis, bug fixing, consultancy and QA testing

• Communicate effectively with our customers and internal departments

• Undertake both individual assignments and participate in team activities

• Provide 24×7 on-call support

Qualification:

• Bachelors Degree in Computer Science or any IT related courses

• Proven experience in a support environment, ideally focused on banking systems, minimum of 3 years experience

• Oracle Developer Suite (Forms & Reports), Database, and PL/SQL (10g or higher)

• Windows 2000 – Vista; Microsoft Office 2000 to latest

• Able to communicate effectively at all levels, using a range of communication styles, skills and processes

• Able to work independently, and as part of a team

• Strong organization and prioritization skills

• Able to focus on the needs of the customers and demonstrating a desire to anticipate and meet those needs when making decisions or taking actions

• Committed to delivering and achieving high quality work

How to Apply?

Send updated CV to: itpilipinas@gmail.com

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NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview.

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